Customer Success & Support Jobs at Light
Light has 3 open customer success and support roles, 1 of them remote, alongside 14 other open roles.
About Light
Light is the agentic ERP: general ledger, payables, receivables, cards and consolidation for every entity and country in one system, with AI agents doing the bookkeeping under your approval policies. Replaces NetSuite, Business Central and the tools around them.
The open roles
- Customer Support Specialist (DACH - German speaking): London, posted 1 September 2026.
- Implementation Manager (DACH): remote, posted 3 August 2026.
- Implementation Manager: London, posted 16 December 2025.
Also hiring at Light
Light is also hiring in sales and business development (6), data and AI (2), engineering (2), finance and legal (1), marketing and growth (1) and people and talent (1).
Its roles are in London, UK (16), Copenhagen, Denmark (2), New York City, NY, US (1) and Munich, Germany (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Can these roles be done remotely?
1 of the 3 open customer success and support roles at Light are remote.
What else is Light hiring for?
Sales and business development, data and AI, engineering, finance and legal, marketing and growth, and people and talent: 13 more roles.