Customer Success & Support Jobs at lemon.markets
No customer success and support roles are open at lemon.markets at the moment. The nearest open roles are linked below.
About lemon.markets
lemon.markets provides a Brokerage-as-a-Service platform that lets FinTechs, banks, and wealth managers offer investment products to their customers through a single API. The company's white-label infrastructure handles clearing, execution, compliance, operations, and custody, and supports global assets including more than 10,000 ETFs, stocks, and funds. Its platform is designed to work with different operating models and aims to help partners launch investment products in weeks. The company focuses on European customers and businesses.
Also hiring at lemon.markets
lemon.markets is also hiring in operations (6), engineering (3), finance and legal (3), sales and business development (3) and people and talent (1).
Its roles are in Berlin, Germany (8).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.