Customer Success & Support Jobs at Kin
Kin has one open customer success and support role, fully remote, paying USD 52k a year, alongside 15 other open roles.
About Kin
Kin is an insurance company offering homeowners insurance, landlord insurance, mobile home insurance, high-value home insurance, condo insurance, flood insurance, auto insurance, and home and auto bundles. It also provides mortgage products such as home equity loans, mortgage refinancing, and HELOCs. The company uses data, technology, and human support to make insurance clear and affordable for homeowners, particularly in areas affected by climate risks and rising costs. Founded in 2016, Kin is a remote-first employer and serves customers in 13 states.
The open role
- Bilingual Licensed Customer Service Agent : remote, USD 52k, posted 10 March 2026.
Also hiring at Kin
Kin is also hiring in engineering (4), sales and business development (4), finance and legal (2), product (2), data and AI (1) and design (1).
Its roles are in remote (15) and Chicago, IL, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Kin?
It is remote.
How much does it pay?
USD 52k a year, as stated in the posting.
What else is Kin hiring for?
Engineering, sales and business development, finance and legal, product, data and AI, and design: 14 more roles.