Customer Success & Support Jobs at Jua
Jua has one open customer success and support role, fully remote, alongside 7 other open roles.
About Jua
Jua builds a foundation model of how the physical world behaves, with an agent that acts inside it. The model focuses on atmospheric prediction and is used in production by utilities, energy traders, and hedge funds, powering over 100 GW worldwide.
The open role
- Customer Success Manager: remote, posted 7 January 2026.
Also hiring at Jua
Jua is also hiring in sales and business development (3), engineering (2) and operations (2).
Its roles are in Zürich, Switzerland (7) and London, UK (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Jua?
It is remote.
What else is Jua hiring for?
Sales and business development, engineering, and operations: 7 more roles.