Customer Success & Support Jobs at Intento

Founded in 2016, Intento has grown alongside the AI and language technology industry itself — from early machine translation, through the rise of LLMs, to the AI agents we build today. Throughout that shift, the problem we're solving hasn't changed: letting companies speak authentically to every customer and employee, in every language. What's changed is our ability to solve it well. We've built this fully remotely, with a diverse team spread across the world, held together by a culture of teamwork, ownership, and trust. And because the technology we work with keeps moving, so do we — we don't hold onto an approach just because it used to work. When something changes in the landscape, or in what our customers need, we adjust fast and keep building.

• Senior Support Representative (APAC／JST): remote, Senior, posted 4 September 2026.

Its roles are in remote (1), Bangkok, Thailand (1) and Apac, Uganda (1).

At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.