Customer Success & Support Jobs at Higher Digital
Higher Digital has 6 open customer success and support roles, alongside 2 other open roles.
About Higher Digital
Higher Digital is a consulting and managed services firm built exclusively for higher education. It helps presidents and CIOs advance institutions through strategic portfolio management, data readiness, ERP delivery, and modernization. The company was founded in 2017 by higher education veterans and offers services including strategic portfolio management, student and stakeholder experience mapping, and data management and readiness.
Also hiring at Higher Digital
Higher Digital is also hiring in design (1) and finance and legal (1).
Its roles are in McLean, VA, US (2) and Southampton, UK (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
What else is Higher Digital hiring for?
Design and finance and legal: 2 more roles.