Engineering Jobs at Help Scout
Help Scout has 3 open engineering roles, 3 of them remote, alongside 6 other open roles.
About Help Scout
Help Scout is a customer service platform that provides support software for companies. It was founded in 2011 and is used by more than 10,000 companies, with over 3 billion customer conversations handled.
The open roles
- Mid/Sr. Product Engineer, Intelligence: remote, USD 131k to 175k, Senior, posted 9 July 2026.
- Staff Product Engineer: remote, USD 187k to 214k, posted 8 July 2026.
- Sr. Product Engineer: remote, USD 162k to 182k, Senior, posted 15 June 2026.
Also hiring at Help Scout
Help Scout is also hiring in marketing and growth (3), product (2) and sales and business development (1).
Its roles are in United States (9) and remote (2).
What engineering work involves at an early-stage startup
You own whole parts of the product rather than one service inside a large system. Expect to write the code, deploy it, and get paged when it breaks. Reviews are quick and the codebase is small, so a decision made on Tuesday can ship on Thursday.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
3 of the 3 open engineering roles at Help Scout are remote.
What else is Help Scout hiring for?
Marketing and growth, product, and sales and business development: 6 more roles.