Customer Success & Support Jobs at GALVANY
GALVANY has one open customer success and support role, in Berlin, alongside 19 other open roles.
About GALVANY
GALVANY is a company that offers heat-pump-based heating systems with intelligent control. Its main product, GALVANY Heat, combines an outdoor heat pump unit, an indoor unit, and the GALVANY Cube to reduce heating and electricity costs compared to conventional gas heating. The company provides planning and installation, with prices starting at €9,000 including installation and subsidies. GALVANY also advertises a product called Fusion for pre-order. The company targets homeowners looking to switch from conventional gas heating.
The open role
- Customer Success Specialist (m/w/d): Berlin, posted 21 August 2026.
Also hiring at GALVANY
GALVANY is also hiring in operations (9), engineering (2), people and talent (2), product (2), sales and business development (2) and design (1).
Its roles are in Berlin, Germany (14), Munich, Germany (1), Hamburg, Germany (1) and Würzburg, Germany (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at GALVANY?
Berlin.
What else is GALVANY hiring for?
Operations, engineering, people and talent, product, sales and business development, and design: 18 more roles.