Customer Success & Support Jobs at Gallatin
Gallatin has 2 open customer success and support roles, 1 of them remote, alongside 19 other open roles.
About Gallatin
Gallatin builds an AI-powered logistics platform for the defense industry, providing decision support across tactical, operational, and strategic levels. Its products include Navigator, an AI system that helps logisticians analyze and aggregate logistics reports and plan resupply, and Burrow, a DOD-secure and compliant third-party logistics solution. The platform is designed for national security missions of the United States and allied partners.
The open roles
- Engagement Manager, Special Projects : remote, USD 160k to 180k, posted 15 April 2026.
- Engagement Manager: Washington, USD 160k to 180k, posted 10 February 2026.
Also hiring at Gallatin
Gallatin is also hiring in engineering (11), sales and business development (2), data and AI (1), design (1), marketing and growth (1) and operations (1).
Its roles are in Austin, TX, US (18), Washington, DC, US (15), El Segundo, CA, US (14) and San Francisco, CA, US (7).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Can these roles be done remotely?
1 of the 2 open customer success and support roles at Gallatin are remote.
What else is Gallatin hiring for?
Engineering, sales and business development, data and AI, design, marketing and growth, and operations: 17 more roles.