Customer Success & Support Jobs at Foundation
Foundation has one open customer success and support role, fully remote, alongside 3 other open roles.
About Foundation
Foundation provides a customer experience platform for homebuilders. The platform includes white-labeled mobile and web applications for homebuyers and tools for homebuilder teams. It is intended to help homebuilders sell homes more efficiently and improve customer satisfaction. Foundation is described as a fourth system that complements a builder's CRM, construction software, and ERP.
The open role
- Customer Success Manager/Lead: remote, Lead, posted 10 February 2026.
Also hiring at Foundation
Foundation is also hiring in design (1), engineering (1) and marketing and growth (1).
Its roles are in San Francisco, CA, US (4), Boulder, CO, US (3) and Austin, TX, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Where is the customer success and support job at Foundation?
It is remote.
What else is Foundation hiring for?
Design, engineering, and marketing and growth: 3 more roles.