Customer Success & Support Jobs at Flinn
Flinn has one open customer success and support role, fully remote, alongside 3 other open roles.
About Flinn
Flinn provides AI-powered solutions for MedTech manufacturers to manage post-market surveillance (PMS) processes, including safety database monitoring and literature evaluation, to help them stay compliant.
The open role
- Senior Customer Relationship & Success Manager (w/m/d): remote, Senior, posted 6 July 2026.
Also hiring at Flinn
Flinn is also hiring in data and AI (1), engineering (1) and sales and business development (1).
Its roles are in Vienna, Austria (4), Berlin, Germany (3) and New York City, NY, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Where is the customer success and support job at Flinn?
It is remote.
What else is Flinn hiring for?
Data and AI, engineering, and sales and business development: 3 more roles.