Customer Success & Support Jobs at Filigran
Filigran has 2 open customer success and support roles, 2 of them remote, alongside 12 other open roles.
About Filigran
Filigran provides an open-source eXtended Threat Management (XTM) platform for cyber threat management. The platform unifies threat intelligence, security validation, and remediation, and is used by cybersecurity practitioners, enterprises, and government organizations. It supports a proactive approach from anticipation to response, including continuous exposure validation to prioritize the most exploitable risks.
The open roles
- Senior Customer Success Manager - Cybersecurity (EMEA): remote, Senior, posted 7 September 2026.
- Associate Customer Success Manager - North America: remote, Junior, posted 11 August 2026.
Also hiring at Filigran
Filigran is also hiring in engineering (5), product (2), sales and business development (2), data and AI (1), finance and legal (1) and people and talent (1).
Its roles are in France (7), United States (4), Canada (2) and Germany (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
2 of the 2 open customer success and support roles at Filigran are remote.
What else is Filigran hiring for?
Engineering, product, sales and business development, data and AI, finance and legal, and people and talent: 12 more roles.