Customer Success & Support Jobs at Feanix Biotechnologies
Feanix Biotechnologies has one open customer success and support role, fully remote, alongside 5 other open roles.
About Feanix Biotechnologies
Feanix Biotechnologies provides a genetic management platform for dairy farms. Its product, Feanix Autopilot, combines whole-genome sequencing with on-farm data such as DairyComp records, feed software, milk checks, feed costs, health records, and performance data. The system prices each cow based on the farm's own economics and generates animal-level recommendations for breeding, beefing, selling, or culling. The company aims to improve breeding decisions and herd management to maximize profitability.
The open role
- Head of Customer Success: remote, Head, posted 28 August 2026.
Also hiring at Feanix Biotechnologies
Feanix Biotechnologies is also hiring in engineering (2), people and talent (1), product (1) and sales and business development (1).
Its roles are in remote (5) and United States (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Where is the customer success and support job at Feanix Biotechnologies?
It is remote.
What else is Feanix Biotechnologies hiring for?
Engineering, people and talent, product, and sales and business development: 5 more roles.