Customer Success & Support Jobs at Element451
Element451 has 2 open customer success and support roles, 2 of them remote, alongside 5 other open roles.
About Element451
Element451 provides an AI-driven CRM and AI agent platform for higher education institutions. The platform engages students, streamlines enrollment, and supports student success by working alongside institutional teams. It can be deployed by adding AI agents to an existing tech stack or through a unified platform.
The open roles
- Implementation Lead : remote, Lead, posted 14 August 2026.
- Senior Director, Integrations: remote, Director, posted 4 August 2026.
Also hiring at Element451
Element451 is also hiring in engineering (2), sales and business development (2) and marketing and growth (1).
Its roles are in remote (6), United States (4) and Belgrade, Serbia (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
2 of the 2 open customer success and support roles at Element451 are remote.
What else is Element451 hiring for?
Engineering, sales and business development, and marketing and growth: 5 more roles.