Customer Success & Support Jobs at CivilGrid
No customer success and support roles are open at CivilGrid at the moment. The nearest open roles are linked below.
About CivilGrid
CivilGrid is a software-as-a-service (SaaS) platform that centralizes utility, environmental, geotechnical, and other site data. It provides engineering and construction teams, utilities, civil engineers, and municipalities with a shared source of information about underground infrastructure, enabling them to scope, plan, design, and build projects collaboratively.
Also hiring at CivilGrid
CivilGrid is also hiring in sales and business development (2), design (1) and product (1).
Its roles are in remote (2), Boston, MA, US (2) and San Francisco, CA, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.