Customer Success & Support Jobs at Cargomatic
Cargomatic has 3 open customer success and support roles, alongside 11 other open roles.
About Cargomatic
Cargomatic operates a digital freight marketplace that connects shippers and carriers in real time. It provides local freight and shipping solutions including drayage, intermodal, LTL, FTL, and white-glove services, serving supply chains across U.S. ports and logistics corridors.
The open roles
- Customer Success Specialist: Lisle, USD 60k to 75k, posted 9 September 2026.
- Customer Success Manager: Long Beach, USD 80k to 125k, posted 27 October 2025.
- Customer Success Manager: Chicago, USD 80k to 125k, posted 27 October 2025.
Also hiring at Cargomatic
Cargomatic is also hiring in operations (6), sales and business development (2), data and AI (1), field and trades (1) and finance and legal (1).
Its roles are in Long Beach, CA, US (3), San Francisco, CA, US (2), Chicago, IL, US (2) and Dayton, NJ, US (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
What else is Cargomatic hiring for?
Operations, sales and business development, data and AI, field and trades, and finance and legal: 11 more roles.