Customer Success & Support Jobs at Base

Base has one open customer success and support role, in San Francisco, alongside 3 other open roles.

About Base

Base Power is a residential electricity provider in Texas that offers fixed low rates and whole-home battery backup. Its battery system, the Base Core, provides approximately 36–72 hours of backup, and the company reports powering 30,000+ homes.

The open role

Also hiring at Base

Base is also hiring in sales and business development (2) and marketing and growth (1).

Its roles are in San Francisco, CA, US (4).

What customer success and support work involves at an early-stage startup

At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.

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Latest early-stage startup jobs, open to Pro members

Questions people ask

Where is the customer success and support job at Base?

San Francisco.

What else is Base hiring for?

Sales and business development and marketing and growth: 3 more roles.

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