Customer Success & Support Jobs at Andel
Andel has one open customer success and support role, fully remote, alongside 1 other open role.
About Andel
Andel is a prescription-drug cooperative platform that gives employers access to lower-cost medications, including GLP-1s and other high-spend drugs, through direct manufacturer pricing and a cash-pay model. Employers pay per fill with fixed contributions, and members stay with their existing providers while savings are applied at the point of sale. Andel handles fulfillment, support, and delivery, and offers an API for real-time data visibility.
The open role
- Director of Member Success: remote, Director, posted 1 September 2026.
Also hiring at Andel
Andel is also hiring in sales and business development (1).
Its roles are in New York City, NY, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Where is the customer success and support job at Andel?
It is remote.
What else is Andel hiring for?
Sales and business development: 1 more role.