Customer Success & Support Jobs at Advocate
Advocate has 4 open customer success and support roles, 4 of them remote.
About Advocate
Advocate helps people claim Social Security disability benefits. It offers a free eligibility check, collects medical records, provides expert support throughout the application process, and includes a hearings team to represent clients in benefit cases.
The open roles
- SSDI Hearings Representative (EDPNA or Attorney): remote, posted 5 December 2025.
- SSDI Case Manager: remote, posted 14 October 2024.
- Client Engagement Associate: remote, Junior, posted 13 October 2024.
- Claims Assistant: remote, Junior, posted 11 October 2024.
Also hiring at Advocate
Its roles are in Orlando, FL, US (4).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
2 jobsSort
Questions people ask
Can these roles be done remotely?
4 of the 4 open customer success and support roles at Advocate are remote.