Customer Success & Support Jobs at Adaptive Security
Adaptive Security has 2 open customer success and support roles, alongside 9 other open roles.
About Adaptive Security
Adaptive Security provides a cybersecurity platform that protects organizations from AI-powered attacks such as deepfakes, AI phishing, and social engineering. The platform includes security awareness training, email security, and AI governance. The company states it protects more than 1,000 companies worldwide. It was founded by Brian Long and Andrew Jones, and announced an $81M Series B in December 2025.
The open roles
- Senior Customer Success Manager: New York City, USD 135k to 150k, Senior, posted 29 July 2026.
- Customer Success Associate : New York City, USD 90k to 100k, Junior, posted 29 July 2026.
Also hiring at Adaptive Security
Adaptive Security is also hiring in sales and business development (6), data and AI (1), engineering (1) and product (1).
Its roles are in New York City, NY, US (6), remote (3) and San Francisco, CA, US (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
What else is Adaptive Security hiring for?
Sales and business development, data and AI, engineering, and product: 9 more roles.