Product Specialist at Immersive
Immersive is hiring a Product Specialist in Calgary, Canada. On-site.
About Immersive
CGS Immersive is an innovation lab and training transformation engine that provides custom immersive corporate training solutions. It builds AI-driven simulations and AR-guided experiences to help enterprises onboard employees faster and upskill them at scale. Its offerings include strategic consulting to align learning with business goals, customized learning content, and performance tracking through dashboards. It is part of CGS, a company that has provided business applications, enterprise learning, and outsourcing for over 40 years.
Product Specialist job description
Product Specialist - Calgary (Part-Time)
Company Profile
For over 40 years, CGS has empowered global enterprises, regional companies, and government agencies to achieve breakthrough performance through business applications, enterprise learning, and outsourcing services. Headquartered in New York City, with offices worldwide, CGS focuses on delivering comprehensive solutions that meet clients’ complex, multi-dimensional challenges. Our latest venture, CGS Immersive, brings together cutting-edge technology and transformative learning experiences. We have created Cicero (AI platform), a revolutionary role-playing solution designed to supercharge workforce capabilities across sales, leadership, and customer support functions.
Position Summary
Engage members at our in-store kiosk by guiding them through the Cicero web app to discover personalized charcuterie recommendations. Create memorable tasting experiences that drive product sales while introducing members to digital tools that enhance their shopping journey.
Key Responsibilities
- Greet members and invite them to explore the Cicero charcuterie recommendation app at the kiosk station.
- Walk members through the app interface, helping them input preferences for occasions, flavor profiles, and needs.
- Maintain an appealing, sanitary kiosk display with proper guidance and friendly fact disclosure.
- Answer member questions about the technology and purpose.
- Collect formal and informal feedback on the app experience to support ongoing improvements.
Qualifications
- Previous retail, food service, or demonstration experience preferred.
- Comfortable learning and explaining app-based tools to customers with varying tech familiarity.
- Friendly, approachable demeanor with strong verbal communication skills.
- Ability to stand for extended periods.
Schedule
Weekend availability required. Shifts typically Friday - Thursday 11:00am–6:00pm during peak member traffic hours.
Apply now
Applications go straight to Immersive. We never sit between you and the employer.
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