Area Manager (Reverse Logistics) at Pattern Health
Pattern Health is hiring a Area Manager (Reverse Logistics) in Hebron, KY, US. On-site.
About Pattern Health
Pattern Health offers a digital health data platform called Greenlight that collects, manages, and organizes health data for healthcare, life sciences, research, and insurance. The platform supports clinical trials, real-world evidence, care pathways, health records, insurance, and eCOA/ePRO, with automated workflows, dashboards, AI capabilities, integrations with wearables and EHRs, and multi-channel engagement programs.
Area Manager (Reverse Logistics) job description
Reach Logistics, a Pattern company, is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners. We currently ship 60M units a year and are growing rapidly. Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations. Check out our parent company's website: http://pattern.com/
We are seeking an Area Manager for our Reverse Logistics department to lead a team and frontline warehouse operations at our Hebron, KY location. This individual will be driving consistent execution across processes with a focus on quality, recovery value, and brand stewardship. This role is exciting because you won’t just manage operations—you’ll build and optimize systems, influence recovery strategy, and directly impact financial performance across our warehouse network.
This is a full-time on-site role based in Hebron, KY.
Responsibilities
Lead frontline warehouse operations for the Reverse Logistics department, ensuring consistent, predictable process execution (quality and adherence over speed/throughput)
Directly manage 20–30 associates and a supervisor, including performance management, staffing coordination, and ensuring behavioral and process standards are upheld
Own adherence to operational standards including 5S implementation, labor planning, and process consistency
Serve as liaison and subject matter expert for Reverse Logistics-related processes across warehouse network
Manage and maintain operational tools and systems, including updating backend configurations, questionnaires, and workflows to improve associate efficiency
Oversee and collaborate with a network of downstream liquidation partners, ensuring proper inventory flow, recovery value optimization, and brand stewardship
Analyze recovery value, product disposition decisions, and process outcomes to balance financial impact with brand standards and operational efficiency
Build and improve reporting processes —getting hands-on with analytics and process design rather than relying solely on ticketing or external teams
Provide partial shift flexibility (salary role), including potential split schedule coverage to support future night shift operations.
Qualifications
Experience managing teams (ideally 20+ employees), with demonstrated success in frontline leadership within warehouse, manufacturing, or operations environments.
Excellent multi-tasking skills with the ability to prioritize
Strong analytical mindset with ability to evaluate processes, interpret data, and drive measurable process improvements with financial impact.
Experience building or improving tools, systems, or workflows—preferably with demonstrated math/science-based process optimization.
Exposure to data analytics tools (e.g., SQL, data visualization platforms); ability to work with backend systems and understand system architecture is preferred.
Background in supply chain, operations, industrial/operations engineering, manufacturing, or related technical disciplines (Purdue supply chain/operations programs noted as strong pipeline).
Demonstrated ability to walk into ambiguous or developing environments and “build” processes rather than operate within fully mature systems.
Comfort balancing operational execution with strategic thinking—particularly in reverse logistics, recovery value analysis, and liquidation networks.
Strong partnership and communication skills to collaborate cross-functionally and manage nuances across facilities and external partners.
Flexible- Embraces Change
Problem Solver
Proficient use of Microsoft Office, including Excel, as well as Google Suite, Gmail
Physical Demands
Ability to walk or stand for 8-10 hours
Ability to lift up to 50 lbs by hand
Pallet jack experience (electric or non-electric)
Pull, push, bend, kneel, crouch
OT required during peak season (25-30% of the time)
Benefits
Medical PPO and HSA with employer match plan options
Dental, Vision, STD, Supplemental Insurance plans
Company Paid LTD and Life Insurance
401K match - Match 100% up to 3% and 50% from 3.1% - 5%
4 weeks of PTO, accrued semi monthly
8 company paid holidays
Paid bereavement
Stocked marketplace with late-night meal options
Product Giveaways
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