Posted on:March 22, 2024
Virtual Maintenance Technician at HappyCo
HappyCo is hiring a Virtual Maintenance Technician in United States. Remote.
About HappyCo
HappyCo provides property maintenance management software and an AI platform for multifamily operators. The platform manages work orders, automates maintenance, and tracks property data in real time. It covers maintenance operations, after-hours support, asset insights, and performance evaluation, and offers centralized maintenance tracking. The company also builds mobile and cloud solutions for real-time property data.
Virtual Maintenance Technician job description
HappyCo is a company where people can grow their careers and work with like minded people, with no egos or politics. HappyCo is values driven and offers a flexible, supportive culture. Join HappyCo and Make Work Happy!
Are you a maintenance technician who is tired of being on your feet all day, responding to “emergencies,” and keeping a clean and well-stocked shop? Would you like to use your skills daily to assist apartment residents with their minor maintenance and repair needs from the comfort of your own home?
HappyCo’s software enables Happy Force maintenance technicians to assist residents remotely via text messaging. Happy Force technicians are elevating the maintenance experience for residents in multifamily apartments and houses across the country—without carrying tools, running all over properties, or commuting in traffic.
The Position
We’re looking for motivated, experienced, and tech-savvy Maintenance Technicians to join our Happy Force team and assist residents remotely.
Virtual Maintenance Technicians are no different than on-site maintenance technicians at apartment communities—except you get to work from home. As a Virtual Technician, you must have experience in on-site multifamily maintenance and the ability to understand and troubleshoot a variety of issues reported by residents living in single-family, student, and multifamily communities.
Happy Force Virtual Technician assist on-site teams by prioritizing issues and providing clear, step-by-step guidance through messaging to help residents resolve basic maintenance concerns.
Key Responsibilities and Expected Outcomes
What you could expect day-to-day
What we think you need to be successful
Keys to optimum happiness at HappyCo
This role starts as a full-time, non-exempt position paying $21/hour, working with our Happy Force team to resolve on-site maintenance issues remotely. This is also an opportunity to grow your skill set by being exposed to new products, technologies, and challenges.
HappyCo partners with TCW as your Employer of Record. Benefits offered through TCW include:
- Paid vacation and sick time
- Work-from-home stipend
- Company-subsidized healthcare
About Happy Force
Our latest offering, Happy Force, is changing the way maintenance services are delivered at multifamily apartments and houses around the country. More about Happy Force here: https://happy.co/products/services/happy-force
#LI-Remote
About HappyCo
Founded in 2011, HappyCo (happy.co) builds mobile and cloud solutions to enable real-time property data. Our flagship product suite 'Happy Property’ has more than 5 million units on its platform.
We’re everyday people with a shared purpose — improving the lives of others. Our team is made up of thinkers, talkers, planners, makers, builders and everything in between. Together, we’re turning our passions into happier communities!
When customers use our software, their communities get stronger. Our tools empower everyone in multifamily property management to improve their operations and maximize returns, which means they’re building better experiences for their residents. Learn more about our Product Vision here!
Our HappyCo Culture & Values
HappyCo strives to build better communities. So naturally, we are dedicated to making our own community an enjoyable place that lets us do our best work. We’re devoted to building an inclusive, supportive culture that empowers each HappyCo’er to succeed and grow. To learn more about our culture, check out our Glassdoor page and our careers page!
HappyCo’s culture is driven by our core values of Make Happiness, Better Together, Get Good Sh*t Done, Customer Obsessed and Kaizen - sounds great, right, but what does this mean for you?
We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that HappyCo upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, and veteran status. HappyCo is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
A note to Recruitment Agencies: Please don’t reach out to us about our roles -- we’ve got it covered. We don’t accept unsolicited agency resumes and HappyCo is not responsible for any fees related to unsolicited resumes
A note on hiring scams: All legitimate communication from HappyCo about this role — including interview scheduling, offer letters, and any request for personal information — will come from an @happy.co email address. We will never conduct interviews over chat-only platforms (e.g., Telegram, WhatsApp, Skype) or ask you to pay for equipment, training, or background checks. If you receive an offer or interview request from any other domain, please don’t respond, and report it to us at [email protected]
