Customer Success & Support Jobs at Startups in Watertown, MA, US
Watertown has 2 open customer success and support roles at one early-stage startup.
The open roles
- Enterprise Customer Success Manager (Robotics): Watertown, USD 80k to 140k, posted 3 April 2026.
- Technical Customer Success Manager (Robotics): Watertown, USD 80k to 135k, posted 10 March 2026.
The hiring market
Pay figures come from the 2 postings on this page that state a salary.
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
2 jobsSort
