Customer Success & Support Jobs at Startups in Cleveland, OH, US
Cleveland has 3 open customer success and support roles at 2 early-stage startups, 1 of them remote.
The open roles
- Customer Success Lead: remote, USD 136k to 170k, Lead, posted 13 July 2026.
- Scientific Implementation Manager: New York City, USD 80k to 120k, posted 14 July 2025.
- Scientific Implementation Associate: New York City, USD 65k to 85k, Junior, posted 14 July 2025.
The hiring market
Industries
Business and operations software (2) and healthcare (1) startups have most of the openings.
Pay figures come from the 3 postings on this page that state a salary.
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
3 jobsSort
Questions people ask
Which startups are hiring customer success and support roles in Cleveland?
Uncountable Inc. (2 roles) and Notable Live (1) have the most; 2 startups are hiring in total.
Can I work remotely?
1 of these 3 roles are remote.