Casino Administrator | Betty CA at Betty

About Us:
Betty is an innovative entertainment company pioneering at the intersection of real-money online casinos and casual mobile gaming.

Betty Canada is a scale up company accredited by the Alcohol and Gaming Commission of Ontario (AGCO) as a B2C operator in February 2023, we've set a new standard in the industry.

Our mission is to redefine the online casino experience by offering a uniquely transparent environment where players can relax, unwind, and enjoy themselves safely. We are committed to accessibility, fairness, and inclusivity, fostering a community of like-minded individuals who value ethical gaming practices and prioritize our players' safety and enjoyment above everything else.

Our Values:

• We are honest - we value honesty in all aspects.
• Bring the Olives - we offer premium customer experience.
• Think Big - we believe in always striving for more.

Who we’re looking for:
We’re seeking a Casino Admin who is curious, eager to learn, and ready to grow into the world of online casino operations. You don’t need prior casino management experience – we’ll train and guide you. If you have experience in customer service, administration, or operations, and you enjoy analyzing data, working with games, or collaborating with different teams, this role is for you.

Key Responsibilities:

• Manage game configuration and administration within the back-office system (e.g., importing games, setting providers/sub-providers and game metadata)
• Coordinate and execute QA and pre-release testing of new games and updates to ensure accuracy, functionality, and optimal player experience before launch
• Monitor live game performance and stability, proactively identifying and escalating issues with suppliers or internal teams
• Ensure all games meet regulatory requirements prior to and after release (including jurisdiction-specific requirements and documentation)
• Maintain and update the casino game portfolio, including releases, deprecations, and configuration changes
• Support supplier relationships by coordinating releases, configurations, and promotional requirements
• Assist with analyzing game performance and preparing reports to support optimization and decision-making

Requirements:

• 0–2 years of experience in operations, administration, customer service, or a related field
• Interest in gaming, online entertainment, or data-driven operations
• Strong attention to detail
• Good communication skills and the ability to work collaboratively
• Enthusiasm for learning and growing in a fast-paced environment
• Fluency in English

What we offer:

• Competitive salary
• Premium health insurance
• Career development and training opportunities
• Fun and collaborative team environment
• Modern office space