Customer Success & Support Jobs at Uniti
Uniti has 3 open customer success and support roles, 1 of them remote, alongside 8 other open roles.
About Uniti
Uniti is an AI agent platform for real estate operators. Its AI agents respond to customer inquiries via voice, email, SMS, WhatsApp, and website chat, and can be customized without code for qualification questions, messaging style, tone, scenario handling, and escalation rules. The platform is designed to automate customer operations and embed into existing workflows.
The open roles
- Customer Success Manager (International): remote, USD 110k to 135k, posted 24 August 2026.
- Customer Success Manager: New York City, posted 3 June 2026.
- Implementation Manager: New York City, USD 110k to 135k, posted 5 May 2026.
Also hiring at Uniti
Uniti is also hiring in marketing and growth (2), sales and business development (2), design (1), engineering (1), finance and legal (1) and people and talent (1).
Its roles are in New York City, NY, US (9), remote (1) and London, UK (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Can these roles be done remotely?
1 of the 3 open customer success and support roles at Uniti are remote.
What else is Uniti hiring for?
Marketing and growth, sales and business development, design, engineering, finance and legal, and people and talent: 8 more roles.