Customer Success & Support Jobs at Tutor Intelligence

Tutor Intelligence is an AI robotics company founded out of MIT CSAIL. It builds and deploys AI-powered robot workers for industrial settings such as manufacturing and logistics. The robots are designed to automate tasks from complex assembly to end-of-line logistics and can be deployed in days. The company partners with industry to bring humanlike intuition and flexibility to production floors while reducing the complexity, cost, and operational burden of traditional industrial automation. Tutor has already deployed its robot workforce in dozens of factories and warehouses across the country.

• Enterprise Customer Success Manager (Robotics): Watertown, USD 80k to 140k, posted 3 April 2026.
• Technical Customer Success Manager (Robotics): Watertown, USD 80k to 135k, posted 10 March 2026.

Tutor Intelligence is also hiring in engineering (20), hardware and science (4), product (3), sales and business development (3), field and trades (2) and marketing and growth (2).

Its roles are in Watertown, MA, US (35), Boston, MA, US (3), Los Angeles, CA, US (1) and Atlanta, GA, US (1).

At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.