Customer Success & Support Jobs at Truemed
Truemed has 3 open customer success and support roles, 2 of them remote, alongside 6 other open roles.
About Truemed
Truemed operates a marketplace that lets consumers use pre-tax HSA/FSA funds to buy eligible health and wellness products, including supplements, exercise equipment, and fitness/sleep technology. The company partners with health and wellness brands so their products can be purchased with HSA/FSA dollars, and also offers services for businesses. Its stated mission is to shift healthcare spending toward prevention and lifestyle interventions.
The open roles
- Customer Experience Lead: Los Angeles, Lead, posted 26 August 2026.
- Customer Success Manager: remote, posted 6 May 2026.
- Sr. Customer Success Manager: remote, Senior, posted 30 August 2025.
Also hiring at Truemed
Truemed is also hiring in engineering (4), design (1) and marketing and growth (1).
Its roles are in Los Angeles, CA, US (5), Austin, TX, US (5), remote (4) and San Francisco, CA, US (3).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
2 of the 3 open customer success and support roles at Truemed are remote.
What else is Truemed hiring for?
Engineering, design, and marketing and growth: 6 more roles.