Customer Success & Support Jobs at Trident
Trident has one open customer success and support role, in Brighton, alongside 3 other open roles.
About Trident
Trident is a software company in Valais, Switzerland, that develops custom software for SMEs and startups. Its services include AI solutions, embedded and IoT development, CTO-as-a-service, and cloud consulting. It works with industries such as tourism, automotive, logistics, healthcare, fashion and luxury, DIY and tools, catering, and blockchain.
The open role
- 1st Line Helpdesk Consultant: Brighton, posted 21 August 2026.
Also hiring at Trident
Trident is also hiring in sales and business development (2) and engineering (1).
Its roles are in Brighton, UK (4).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Trident?
Brighton.
What else is Trident hiring for?
Sales and business development and engineering: 3 more roles.