Customer Success & Support Jobs at Traild
No customer success and support roles are open at Traild at the moment. The nearest open roles are linked below.
About Traild
Traild is a finance process automation software company. Its products include AP Automation, which streamlines invoice capture, coding, matching, and approvals with risk scoring; Traild Pay, a payment platform for vendors supporting international payments and a vendor portal; and Traild Statements, for automated statement reconciliation. The software is aimed at improving accuracy and reducing manual work in financial management.
Also hiring at Traild
Traild is also hiring in engineering (6), sales and business development (3), finance and legal (2) and marketing and growth (2).
Its roles are in Melbourne, Australia (4), Sydney, Australia (4), Tel Aviv, Israel (3) and Canada (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.