Customer Success & Support Jobs at Tractable
Tractable has 2 open customer success and support roles, 2 of them remote, alongside 1 other open role.
About Tractable
Tractable provides AI-powered vehicle damage assessment and appraisal software for insurers, repairers, recyclers, dealerships, fleet operators, and rental companies. Its products include LumaScanner, an AI imaging tool for fixed operations. The company also applies its AI to property assessments.
The open roles
- Customer Success Manager: remote, posted 11 September 2026.
- Customer Success Manager: remote, GBP 60k to 70k, posted 11 September 2026.
Also hiring at Tractable
Tractable is also hiring in hardware and science (1).
Its roles are in London, UK (1), Warsaw, Poland (1) and Salt Lake City, UT, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Can these roles be done remotely?
2 of the 2 open customer success and support roles at Tractable are remote.
What else is Tractable hiring for?
Hardware and science: 1 more role.