Customer Success & Support Jobs at Town
Town has one open customer success and support role, in San Francisco, paying USD 115k to 145k a year, alongside 14 other open roles.
About Town
Town is an applied AI company building an assistant that helps people create and use software in their everyday work. The assistant builds a persistent model of the user, including their voice, judgment, relationships, and priorities, and takes actions across tools such as email, calendar, docs, Slack, and CRM.
The open role
- Product Support: San Francisco, USD 115k to 145k, posted 12 August 2026.
Also hiring at Town
Town is also hiring in engineering (10), people and talent (2), marketing and growth (1) and product (1).
Its roles are in San Francisco, CA, US (13) and New York City, NY, US (4).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Town?
San Francisco.
How much does it pay?
USD 115k to 145k a year, as stated in the posting.
What else is Town hiring for?
Engineering, people and talent, marketing and growth, and product: 14 more roles.