Customer Success & Support Jobs at Titan AI

Titan AI has one open customer success and support role, fully remote, paying USD 130k to 175k a year, alongside 11 other open roles.

About Titan AI

Titan is an AI platform for banking, offering banking-specific small language models, a banking ontology, and AI agents (AI bankers) designed to make bankers more productive. The platform includes a chat interface called Domain Knowledge Foundry, which helps bankers draft credit memos, summarize loan files, extract regulatory guidance, and build reusable templates, with features such as chain-of-thought audit logs, assurance levels, and model logs for compliance. Titan states its models outperform general-purpose LLMs by 30 to 80 percent on banking tasks. Customers include community banks, credit unions, and regional and super-regional institutions.

The open role

Also hiring at Titan AI

Titan AI is also hiring in engineering (9), data and AI (1) and sales and business development (1).

Its roles are in United States (12).

What customer success and support work involves at an early-stage startup

At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.

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Questions people ask

Where is the customer success and support job at Titan AI?

It is remote.

How much does it pay?

USD 130k to 175k a year, as stated in the posting.

What else is Titan AI hiring for?

Engineering, data and AI, and sales and business development: 11 more roles.

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