Customer Success & Support Jobs at Terac
Terac has 3 open customer success and support roles, 2 of them remote, alongside 49 other open roles.
About Terac
Terac operates a platform where vetted human experts earn money by participating in research and AI training projects. Researchers, AI labs, and product teams use Terac to recruit, screen, and pay study participants across industries, languages, and skill sets. Experts can claim a profile and get paid for their expertise.
The open roles
- Customer Service Professionals: ServiceNow Workflow Screen Recording: remote, posted 8 August 2026.
- Customer Service Professionals: Salesforce Marketing Cloud Workflows: remote, posted 8 August 2026.
- Engagement Manager: San Francisco, posted 30 June 2026.
Also hiring at Terac
Terac is also hiring in operations (10), data and AI (8), finance and legal (8), engineering (6), people and talent (5) and healthcare and care services (4).
Its roles are in San Francisco, CA, US (7), Brazil (3), Germany (2) and India (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Can these roles be done remotely?
2 of the 3 open customer success and support roles at Terac are remote.
What else is Terac hiring for?
Operations, data and AI, finance and legal, engineering, people and talent, and healthcare and care services: 41 more roles.