Customer Success & Support Jobs at TeleMed2U

TeleMed2U is a specialty care telehealth provider that connects patients with physicians and care teams. It provides virtual consultations and ongoing treatment across 20 medical and behavioral health specialties, and serves patients, health plans, employers, and provider organizations. Patients can access care through a health plan, employer, or out of pocket. Since 2011, TeleMed2U has expanded nationally. Its patient intake process is now handled through its digital health brand Medzino.

TeleMed2U is also hiring in healthcare and care services (13), operations (1) and people and talent (1).

Its roles are in remote (12) and Austin, TX, US (3).

At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.