Customer Success & Support Jobs at Tavrn
Tavrn has 2 open customer success and support roles, 2 of them remote, alongside 6 other open roles.
About Tavrn
Tavrn provides AI-powered tools for attorneys, including medical record retrieval, medical chronologies, and demand letters. Its platform allows legal firms to manage retrieval requests, track request status, and receive organized medical records, and it transforms medical records into structured summaries and generates demand letters. The company focuses on plaintiff law practices such as personal injury, medical malpractice, workers' compensation, and Social Security disability.
The open roles
- Senior Customer Success Manager: remote, USD 120k to 145k, Senior, posted 30 July 2026.
- Customer Success Manager: remote, USD 85k to 110k, posted 30 July 2026.
Also hiring at Tavrn
Tavrn is also hiring in sales and business development (4), engineering (1) and operations (1).
Its roles are in San Francisco, CA, US (8).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
2 of the 2 open customer success and support roles at Tavrn are remote.
What else is Tavrn hiring for?
Sales and business development, engineering, and operations: 6 more roles.