Customer Success & Support Jobs at spinai
spinai has one open customer success and support role, in Pune, alongside 6 other open roles.
About spinai
Spin.AI provides an AI-powered security and backup platform called SpinOne for cloud-first, midmarket and large enterprises and managed service providers. The platform protects business-critical cloud data in Google Workspace, Microsoft 365, Salesforce, Slack, Atlassian Jira, and Confluence, and includes browser security for Chrome, Edge, Firefox, and Safari, cloud backup and recovery, and AI governance. Spin.AI is the parent company of Revyz.
The open role
- Customer Support Specialist (Pune, India): Pune, posted 3 September 2026.
Also hiring at spinai
spinai is also hiring in engineering (2), marketing and growth (2), design (1) and finance and legal (1).
Its roles are in Pune, India (3), Lisbon, Portugal (2), Los Angeles, CA, US (1) and Málaga, Spain (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at spinai?
Pune.
What else is spinai hiring for?
Engineering, marketing and growth, design, and finance and legal: 6 more roles.