Customer Success & Support Jobs at Spellbook
Spellbook has 6 open customer success and support roles, 6 of them remote, alongside 15 other open roles.
About Spellbook
Spellbook is an AI contract review and drafting platform for transactional lawyers and in-house legal teams. It works inside Microsoft Word and uses large language models to review contracts, apply standard playbooks, redline against a user's standards, flag non-standard terms, and assist with drafting. The platform also handles contract intake from email, Slack, Salesforce, and other sources, automatically stores signed contracts, and enables full-text search across a company's deal history.
Also hiring at Spellbook
Spellbook is also hiring in engineering (4), sales and business development (4), product (3), people and talent (2), design (1) and marketing and growth (1).
Its roles are in remote (19), Toronto, Canada (3), United States (1) and Australia (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
6 of the 6 open customer success and support roles at Spellbook are remote.
What else is Spellbook hiring for?
Engineering, sales and business development, product, people and talent, design, and marketing and growth: 15 more roles.