Customer Success & Support Jobs at Socket.dev
Socket.dev has 2 open customer success and support roles, 2 of them remote, alongside 22 other open roles.
About Socket.dev
Socket provides a tool that helps developers and security teams find, audit, and manage open source code, with the goal of reducing security busywork. It is used by thousands of organizations, including Anthropic, xAI, Figma, and Vercel.
The open roles
- Manager, Technical Accounts (Commercial): remote, posted 11 September 2026.
- Manager, Technical Accounts (Enterprise): remote, posted 11 September 2026.
Also hiring at Socket.dev
Socket.dev is also hiring in sales and business development (13), engineering (7), finance and legal (1) and marketing and growth (1).
Its roles are in Canada (5), remote (5), United Kingdom (4) and San Francisco, CA, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Can these roles be done remotely?
2 of the 2 open customer success and support roles at Socket.dev are remote.
What else is Socket.dev hiring for?
Sales and business development, engineering, finance and legal, and marketing and growth: 22 more roles.