Customer Success & Support Jobs at shipcloud BV
shipcloud BV has one open customer success and support role, in Venlo, alongside 3 other open roles.
About shipcloud BV
Shipcloud is a parcel logistics platform for businesses shipping in Europe. It connects shippers with a network of international and local last-mile carriers, and offers access through plug-and-play integrations or a flexible API.
The open role
Also hiring at shipcloud BV
shipcloud BV is also hiring in engineering (2) and operations (1).
Its roles are in Rotterdam, Netherlands (3) and Venlo, Netherlands (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at shipcloud BV?
Venlo.
What else is shipcloud BV hiring for?
Engineering and operations: 3 more roles.