Customer Success & Support Jobs at Shibumi
Shibumi has one open customer success and support role, alongside 3 other open roles.
About Shibumi
Shibumi provides a zero-code strategic portfolio management (SPM) platform that helps large organizations plan, prioritize, fund, and execute strategic initiatives. The platform gives AI, transformation, and EPMO leaders real-time governance, ROI visibility, and a single source of truth for tracking investment status, KPIs, dependencies, and stakeholder reporting.
The open role
- Customer Success Manager - EMEA: location not stated, posted 13 January 2026.
Also hiring at Shibumi
Shibumi is also hiring in operations (2) and engineering (1).
Its roles are in Royal Oak, MI, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
What else is Shibumi hiring for?
Operations and engineering: 3 more roles.