Customer Success & Support Jobs at Shakudo
No customer success and support roles are open at Shakudo at the moment. The nearest open roles are linked below.
About Shakudo
Shakudo is an enterprise software company that provides an operating system for data and AI. Its platform enables companies to integrate AI into their business processes while keeping their data and intellectual property within their own infrastructure, including on-premises and private cloud deployments. The company serves enterprise customers across aerospace, automotive, financial services, healthcare, and technology sectors. Shakudo is based in Toronto and was founded in 2021.
Also hiring at Shakudo
Shakudo is also hiring in engineering (7), sales and business development (4) and marketing and growth (1).
Its roles are in Toronto, Canada (6), Menlo Park, CA, US (4), Bengaluru, India (1) and San Francisco, CA, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.