Customer Success & Support Jobs at Sequen
Sequen has one open customer success and support role, fully remote, paying USD 180k to 200k a year, alongside 13 other open roles.
About Sequen
Sequen provides a search and discovery platform for in-session personalization, recommendations, and dynamic re-ranking. It uses reinforcement-learning-based ranking models and Large Event Models to adapt to user behavior in real time. Retailers, marketplaces, and travel platforms use Sequen to rank, recommend, and personalize their offerings.
The open role
- Field Engineer: remote, USD 180k to 200k, posted 9 September 2026.
Also hiring at Sequen
Sequen is also hiring in sales and business development (7), engineering (5) and marketing and growth (1).
Its roles are in United States (14).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Sequen?
It is remote.
How much does it pay?
USD 180k to 200k a year, as stated in the posting.
What else is Sequen hiring for?
Sales and business development, engineering, and marketing and growth: 13 more roles.