Customer Success & Support Jobs at Scotch
No customer success and support roles are open at Scotch at the moment. The nearest open roles are linked below.
About Scotch
Scotch is a point-of-sale and management system for liquor stores. It provides POS, payments, back office, inventory, ordering, receiving, analytics, and built-in eCommerce functions, designed specifically for beverage alcohol retailers.
Also hiring at Scotch
Scotch is also hiring in sales and business development (2) and hardware and science (1).
Its roles are in Denver, CO, US (2) and Boston, MA, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.