Customer Success & Support Jobs at Scaleway
Scaleway has one open customer success and support role, in Paris, alongside 26 other open roles.
About Scaleway
Scaleway is a European cloud and AI platform that provides a range of cloud services and AI products, including GPU resources for researchers and companies. It operates data centers in Europe and emphasizes data sovereignty and control under European law. Its customers include AI companies such as Mistral AI and Hugging Face.
The open role
- Cloud Support Specialist: Paris, posted 24 May 2022.
Also hiring at Scaleway
Scaleway is also hiring in engineering (12), sales and business development (7), product (3), operations (2), hardware and science (1) and people and talent (1).
Its roles are in Paris, France (25), Toulouse, France (12), Lille, France (12) and Bordeaux, France (11).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Scaleway?
Paris.
What else is Scaleway hiring for?
Engineering, sales and business development, product, operations, hardware and science, and people and talent: 26 more roles.