Customer Success & Support Jobs at ReMo Energy

Remo is building the new standard of dementia care. As a virtual provider, our expert clinical team designs care around patient and family needs (instead of a one-size-fits-all approach). Our care model empowers patients to age in place, surrounded by those they love. We also empower family caregivers with a vibrant community of other caregivers, expert content, and tools to manage the path ahead. With Remo, patients and caregivers get the support they deserve and providers get the job satisfaction they crave.

At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.