Customer Success & Support Jobs at Qwoted
Qwoted has 3 open customer success and support roles, 1 of them remote, alongside 2 other open roles.
About Qwoted
Qwoted is a platform that connects journalists, newsrooms, and podcasters with expert sources and PR professionals. It helps media professionals find credible sources, expert commentary, and story angles, and helps PR and marketing agencies, experts, and small businesses get media coverage. The platform includes a database of reporters and experts and uses AI-powered matching.
The open roles
- Enterprise Account Manager: New York City, USD 90k to 110k, posted 4 September 2026.
- Customer Support Specialist: remote, USD 50k to 60k, posted 1 September 2026.
- Head of Newsroom Adoption: New York City, USD 190k to 240k, Head, posted 9 December 2025.
Also hiring at Qwoted
Qwoted is also hiring in design (1) and marketing and growth (1).
Its roles are in New York City, NY, US (4) and London, UK (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
1 of the 3 open customer success and support roles at Qwoted are remote.
What else is Qwoted hiring for?
Design and marketing and growth: 2 more roles.