Customer Success & Support Jobs at Prophia
Prophia has one open customer success and support role, fully remote, paying USD 85k to 100k a year.
About Prophia
Prophia is an AI-powered lease abstraction platform for commercial real estate (CRE). It extracts key lease terms from lease documents and combines this with expert validation to produce clean, structured lease data. The platform also offers interactive tools such as a self-updating stacking plan to help manage lease portfolios, mitigate risk, and support decision-making.
The open role
- Implementation Manager: remote, USD 85k to 100k, posted 4 August 2026.
Also hiring at Prophia
Its roles are in remote (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Prophia?
It is remote.
How much does it pay?
USD 85k to 100k a year, as stated in the posting.