Customer Success & Support Jobs at Pontosense
No customer success and support roles are open at Pontosense at the moment. The nearest open roles are linked below.
About Pontosense
Pontosense provides a privacy-first sensing platform for senior care organizations. The platform uses no cameras, microphones, or wearables to deliver 24/7 protection and wellness insights for seniors, helping home care agencies and senior living communities detect falls and changes, reduce unnecessary check-ins, and support resident independence and staff efficiency.
Also hiring at Pontosense
Pontosense is also hiring in design (2).
Its roles are in Toronto, Canada (1) and Kitchener, Canada (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.